RETURN POLICY

 

Sage Media Group, LLC specializes in event photography with a concentration on Miss USA State pageants.  Photography packages that are pre-ordered anytime during pageant weekend are eligible for a refund before Saturday night's final show has started.  Any requests for refunds or cancellations will not be accepted after that event has taken place.

 

Prints/Photo Books: Our goal is to ensure that the quality of our prints and photo books are at the very highest standard. Prints may be exchanged if a defect is reported within 48 hours of delivery or damage occurs during shipping and it is reported within 48 hours of delivery.  Please note that damaged prints or photo books will need to be returned to the address provided in our correspondence at your expense.  Sage Media Group, LLC is not responsible for these postage costs.

 

Digital Photos: Due to the nature of digital photography and the fact that photographs, once sent, cannot be returned; Sage Media Group, LLC has a strict NO REFUND policy on all digital files. Once a transaction has been completed it is considered to be non-refundable.